Shipping & Delivery
At DSP, we are committed to providing a fast and secure shipping experience to ensure our products reach our customers in the best condition and as quickly as possible within the Arab Republic of Egypt.
-
Shipping is available to all governorates through approved companies.
-
Delivery time: Cairo and Giza 2 to 4 days, other governorates 3 to 6 days.
-
Shipping fees are calculated based on the governorate and order value and are clarified before order confirmation.
-
Please inspect the product upon receipt and report any visible damage immediately.
For more details, you can learn more.
Returns & Exchanges
At DSP, we prioritize our customers' satisfaction through a clear return and exchange policy.
-
Returns or exchanges are allowed within 14 days of receipt, provided the product is in its original condition.
-
The product must be unused and include all its accessories and files.
-
Defective or incorrectly received products are replaced at no cost to the customer.
-
Shipping fees for regular returns are borne by the customer, while in the case of a proven defect, the company covers the shipping costs.
For more details, you can learn more.
